In this article, we'll walk you through how to retag clips for Baseball and Softball after the stream has ended to ensure your viewers enjoy an engaging experience with highlights and player profiles!
Only Team Staff (Team Managers and Coaches) can retag clips.
As long as the play was scored and a clip was generated, you can retag clips after the stream has ended!
Post-game corrections will tag the player in the clip on all sidelineHD pages (game page and player page), but will not change the game box scores, recap story or the overlays in the clips. Follow below to learn how to retag a clip:
- Login to your sidelineHD account
- Select your Team Card
- Find the game you want to tag and tap into the Game Card
- Select the Play-by-Play page
- Select the View button on the clip you would like to tag
- Click on the ...
- Click on Tag Players
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Make your edits as needed
- Edit the Pitcher is or the Batter is box
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Tag players you may have missed under the Great Fielding? Give them credit box.
- You can tag up to 3 players in the great fielding box.
- Select Done
Accidentally mark a single when it was a double?
Not a problem! Our Customer Care team is here and can assist you in relabeling these plays if needed. Make sure to include the clip URL (found by using share button on the clip) and a description on what the correction should be. Submit a ticket here
Video Tutorial
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