As long as the play was scored and a clip was generated, you can retag clips after the stream has ended. In this article, we'll walk you through how to retag clips for all Goal Sports after the stream has ended to ensure your viewers enjoy an engaging experience with highlights and player profiles!
Only Team Staff (Team Managers and Coaches) can retag clips.
As long as the play was scored and a clip was generated, you can retag clips after the stream has ended!
Post-game corrections will tag the player in the clip on all sidelineHD pages (game page and player page), but will not change the game box scores, recap story or the overlays in the clips.
Clip Retagging:
- Login to your sidelineHD account
- Select your Team Card
- Find the game you want to tag and tap into the Game Card
- Select the Play-by-Play page
- Select the View button on the clip you would like to tag
- Click on the ...
- Click on Tag Players
- Make your edits as needed
- Select Done
Can I tag multiple players in a clip?
Goals, 2PT FG, and 3PT FG clips can be tagged with both the scorer and the assister. All other clip types are limited to a single player tag. Highlight clips, however, can include multiple player tagged. This flexibility allows you to correct or add any missed tags, ensuring player highlights remain accurate and complete.
Having trouble retagging? Not a problem! Our Customer Care team is here and can assist you in relabeling these plays if needed. Submit a ticket here
Please include:
-
The clip URL
- You can obtain the clip URL by going to the clip and pressing the share button
-
The label you would like to assign to the clip
- EX. This should be #12 John Doe
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