Facebook access tokens expire every 90 days and can be expired earlier by changing your Facebook password. When your tokens expire, we send you a text message that we could not publish to Facebook.
In this article, we walk you through the steps to resolve your Facebook access tokens' expiration.
Error Message - Stream Error - Facebook expired your access token
FB stream FAILED: FB has expired your publishing access (or it's missing). To fix -->https://sidelineHD.com/fbStreamError
FB post ERROR: unable to post XXX YT link. FB expired publishing access to XXX. To fix -->https://sidelineHD.com/fbStreamError
FB stream FAILED: // 'create live_videos: (#200) App does not have sufficient permission for the user for this action'
You may receive a text message like this from sidelineHD if your Facebook access token has expired for your Facebook Page or profile. To fix this, you'll need to refresh your Facebook integration with sidelineHD by either:
- Renewing your Facebook Integration
- Unlinking and Relinking Facebook Integration
- Remove Business integrations, Unlink and Relink Facebok Integration
Option 1: Renewing your Facebook Integration:
- Login to Facebook
- Navigate to your Facebook Business Integration page
- Select the > next to the expired integration
- Select Renew
- Select Save
Option 2: Unlinking and Relinking Facebook:
- Login to your sidelineHD account
- Select your Team Card
- Select Settings
- Select Stream Settings
- Select Stream Publishing
- Look for the Facebook Connection and select Unlink
- Select + Facebook
- Select Continue to sign in to your Facebook
- Select the Facebook Page or Profile you want to link
- Select Done
Option 3: Remove Business integrations,Unlink and Relink Facebook:
In some cases, you might need to remove business integrations, unlink, and relink Facebook.
- Login to Facebook
- Navigate to your Facebook Business Integration page
- Select the > next to the integration
- Select Remove
- Select Save
- Login to your sidelineHD account
- Select your Team Card
- Select Settings
- Select Stream Settings
- Select Stream Publishing
- Look for the Facebook Connection and select Unlink
- Select + Facebook
- Select Continue to sign in to your Facebook
- Select the Facebook Page or Profile you want to link
-
Select Done
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