Stream Warning Messages

When you receive a stream warning message from sidelineHD it is to alert you that your internet connection is poor and not fast enough to support your current video resolution. This can result in issues with stream quality. If you receive a stream warning text from sidelineHD, we suggest lowering your video resolution to help your internet connection keep up with your livestream. Please keep in mind, changing video resolution during a stream can cause the stream to go down briefly before resuming. 

There are different ways to change your video resolution depending on where you are streaming to:

• Streaming with sidelineHD App
• Streaming with GoPro 
• Streaming with Larix Broadcaster App
• Streaming with Mevo

sidelineHD App:

1. During your livestream, select the Drop Down Arrow next to your team name/stream time
2. Select the resolution you wish to change to 

GoPro:

1. In the GoPro Quick app, disconnect your GoPro camera
2. Select Resolution
3. Select the resolution you wish to change to 
4. Select Set up Live Stream

For additional help, we suggest looking at GoPro Resources.

Larix Broadcaster app:

1. In the Larix Broadcaster app, stop streaming
2. Select the gear icon
3. Select Camera
4. Select Resolution
5. Select the resolution you wish to change to
   • 540p is a good option when resolving stream warning messages. It keeps the 16x9 wide angle but can be easier for cellular connection.

For additional help, we suggest looking at Larix Resources.

Mevo:

1. In the Mevo app, disconnect your Mevo camera
2. When you go live again, select Stream (this is your resolution)
3. Select the resolution you wish to change to
4. Select Go Live

For additional help, we suggest looking at Mevo Resources.

Additional Video Resolution Information:

• We accept H.264 RTMP with image size of 360p to 1080p. Incoming streams should be 30 frames/second at data rates of up to 6Mbit. Streams that are outside of these specifications may have poor quality and be rejected. 
  
  Streams higher than 1080 or 30 fps are not supported by sidelineHD. To continue using sidelineHD, just change your camera settings to be 1080p (or less) and 30fps (or less).
  
  We also accept HEVC which requires less bandwidth. Some streaming options, like the sidelineHD app and Mevo, automatically use HEVC.

• Streams have a maximum duration of 4 hours, exceeding this time limit may cause your stream to be disconnected.  For doubleheaders or longer events, we suggest breaking your invent into multiple streams by taking your stream down for 5 minutes.

   

• Our recommended settings:

  Setting	Resolution	FPS	Bitrate
  1080p	1920 x 1080	30	4 Mbit
  720p	1280 x 720	30	1.9 Mbit
  540p	960 x 540	30	1.5 Mbit
  480p	640 x 480	30	1.0 Mbit
  360p	480 x 360	30	600 Kbps