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Claim Player Invitations (Team Manager)

There are several ways to claim a player on SidelineHD. This guide walks through the fastest method first, followed by alternative options that require some additional steps involved. 

If you are a Player Manager, looking to claim your player(s), please check out our Claiming Your Player (Player Manager) article.

If you are a Team Manager, continue below.

As a Team Manager, you have two methods to invite your team's parents to claim their players! 

  1. Claim your Player Invite Link
  2. Invitation by Phone Number

Parents also have the option to claim their player directly from the team roster. In this instance, you will need to approve the claim request. To learn how to do this follow the steps under Approve Claim Request in this article. 


 

Claim Your Player Invite Link

The Claim your Player Invite Link is the quickest and easiest way to help your parents claim their players! Just share a Claim your Player Invite link with your team parents once your team is set up! This is the quickest and easiest way for your team's parents to claim their players!

With the Claim your Player Invite link, a Team Manager shares a unique Claim Your Player link (or QR Code). Parents/guardians can then use that link to instantly claim their player!

⚠️ Please note, there is no approval process with this method. So only share the link with trusted team parents/guardians.

Once a player has been claimed, two additional parent/guardians can still claim this player! To do so, the first Player Manager will need to Add additional Player Managers, or they can be invited by the team manager.

 

After creating your roster or at anytime

  1. Go to the Roster tab
  2. Select Invite Player Managers at the top of the roster
  3. Share the link:
    • Select the full box that has the link to copy it.
    • Select the ↗ Share icon to copy or share the link out using your devices native share sheet
    • Screenshot the QR code 
  4. Send the link or QR code to your team's parents in your team chat.

That’s it. Parents can claim immediately. (This link should only be sent to parents, as there is no approval process by the team manager required.) 

 


 

Invitation by Phone Number:

Team Managers can directly invite parents to manage a player — even if the player is already claimed.

Invite parents or players by phone number

  1. Login to your sidelineHD account
  2. Go to your Team Page
  3. Select the ✏️ Pencil Icon next to the player's name
    • If the player is not claimed: 
      • Enter up to 3 phone numbers
      • Select Save
  • If the player is claimed, you will see who currently claimed the player by their email
    • Players can have up to 3 player managers. If the limit has been reached, you will not see the invite more button.
    • Select Invite More
    • Enter the phone numbers to invite
    • Select Send Invite

The invited users will receive a text message that they must click and follow through with additional steps to accept the invitation and claim their player. 


Approve Claim Request:

When a parent/guardian requests to claim their player from the team page, the team manager(s) must approve or deny the request before the parent can continue. 

All team managers receive the request and can accept it.  Once accepted by any one of the team managers, the claim request banner is no longer visible on the team page.
 

When a parent/guardian requests to claim a player from the team roster page:

  1. You (All team managers) will receive a text message 
  2. Click the link
  3. You'll be taken to your team page, where at the top, you'll see the number of pending claim requests
  4. Select View Request at the top of the team page
  5. Choose:
    • ✔️ Approve
    • ❌ Deny
  6. Select Done

The parent/guardian will receive one final text message to complete setup.
They must click the link and follow the instructions to complete the player profile.

 

I have approved the request, why is the player still not showing up as claimed?

This does not complete the player claim process. The parent will receive one final text message to activate the player and set up the player profile.  They will need to click on the link in that text to finish the process! After that, they should be all set!

 

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