There are several ways to claim a player on SidelineHD. This guide walks through the fastest method first, followed by alternative options that require some additional steps involved.
If you are a Player Manager, looking to claim your player(s), please check out our Claiming Your Player (Player Manager) article.
If you are a Team Manager, continue below.
As a Team Manager, you have two methods to invite your team's parents to claim their players!
Parents also have the option to claim their player directly from the team roster. In this instance, you will need approve the claim request. To learn how to do this follow the steps under Approve Claim Request in this article.
Claim Your Player Invite Link
The Claim your Player Invite Link is the quickest and easiest way to help your parents claim their players! Just share a Claim your Player Invite link with your team parents once your team is set up! This is the quickest and easiest way for your team's parents to claim their players!
With the Claim your Player Invite link, a Team Manager shares a unique Claim Your Player link (or QR Code). Parents/guardians can then use that link to instantly claim their player!
⚠️ Please note, there is no approval process with this method. So only share the link with trusted team parents/guardians.
Once a player has been claimed, two additional parent/guardians can still claim this player! To do so, the first Player Manager will need to Add additional Player Managers, or they can be invited by the team manager.
Team Manager Steps
After creating your roster:
Go to the Roster tab.
Select Invite Player Managers at the top of the roster.
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Use the Share button to:
Copy the link, or
Screenshot the QR code.
Send the link or QR code to your team's parents in your team chat.
That’s it. Parents can claim immediately. (This link should only be sent to parents if there is no approval process by the team manager required.)
Parent Steps
Open the link shared by your Team Manager.
Select Claim next to your player’s name.
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Create an account or sign into your account using one of the two options below
Enter your phone number in the next window, enter the verification text
Sign in using one of the Social Options: Google, Facebook, or Apple.
Complete the player profile.
Press Save.
If you do not press Save, the claiming process will not be completed.
I don't see a claim option for my player?
If you don't see a claim option that the player is already claimed, you will need to be invited by the current player manager or the team manager by phone number invite. Reach out to the team manager or current player manager to invite you to be a player manager by phone number.
Invitation by Phone Number
Team Managers can directly invite parents to manage a player — even if the player is already claimed.
Team Manager Steps
Go to your Team Page.
Select the Roster tab.
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Click the ✏️ Pencil icon next to a player’s name.
If the player is not claimed, enter up to 3 phone numbers
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Select Save.
If the player is claimed, you will see who currently claimed the player by their email
Players can have up to 3 player managers. If the limit has been reached, you will not see the invite button.
Select Invite More
Enter phone numbers to invite
Select Send Invite
Parent Steps (If Invited by phone number)
Click the link sent via text.
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Create an account or sign into your account using one of the two options below
Enter your phone number in the next window, enter the verification text
Sign in using one of the Social Options: Google, Facebook, or Apple.
Complete the player profile.
Press Save.
If you do not press Save, the claiming process will not be completed.
SLHD TIP:
If the player has already been claimed, and you are being added as an additional player manager, the player will be added to your account after clicking the link and signing in if not already signed in, no player profile setup necessary.
Approve Claim Request
When a parent/guardian requests to claim their player, the team manager(s) must approve or deny the request before the parent can continue. All team managers receive the request and can accept it. Once accepted by any one of the team managers the claim request banner is no longer visible on the team page.
When a parent/guardian requests to claim a player:
You will receive a text message with an approval link.
Click the link.
You'll be taken to your team page where at the top, you'll see the number of pending player claim requests.
Select View Requests at the top of your team page.
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Choose:
✔️ Approve
❌ Deny
Select Done.
The parent/guardian will receive one final text message to complete setup.
They must click that link and follow the instructions to fill out the player profile.
I have approved the request why is the player still not showing up as claimed?
This does not complete the player claim process. The parent will receive one final text message to activate the player and setup the player profile. They will need to click on the link in that text to finish the process! After that, they should be all set!
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